Vacancies at Colostomy UK

We currently have the following vacancies at Colostomy UK. Please see below for information about both roles.

Support Co-ordinator

Salary: £25,379pa (pro rata)
Hours: 14 – 17.5 hours per week, spread across 2 or 3 days (either Monday – Wednesday, or Wednesday – Friday).
Contract: Rolling 6-month contract, with the potential to extend or become permanent.
Location: Office-based (Winnersh Triangle, RG41 5RD), hybrid arrangement can be discussed
Start date: ASAP, ideally early July 2025

We are seeking a Support Co-ordinator to provide essential administrative and coordination support for our stoma support services. This role involves answering incoming calls on our stoma helpline, coordinating volunteer support, overseeing inbox and voicemail management, and maintaining our CRM system. You will also assist with organising rotas, ensuring timely processing of post and orders, answering live chat queries, moderating our Facebook Support Group and stock checking support literature.

Our ideal candidate is a compassionate and resilient individual with excellent communication and organisational skills, who thrives in a fast-paced support environment. They will bring strong customer service experience, ideally within a health or disability-related charity, and have a good understanding of stoma care—lived experience would be a valuable asset. Confident in using IT systems and managing administrative tasks with accuracy, they are proactive, adaptable, and work well both independently and as part of a team. With empathy, professionalism, and a non-judgmental attitude, they are motivated to make a positive impact, providing sensitive support to individuals while maintaining confidentiality and upholding high standards.

Please see the Job-Pack for more information.

To apply

Please send your CV and a one page covering letter to Ria Robinson, Volunteers Manager, at joinourteam@colostomyuk.org by midday on Thursday 5th June 2025.  If you would like to discuss the role, you can call Ria on 0118 228 1368. We encourage early applications, as we are reviewing and interviewing candidates on a rolling basis and may close the vacancy early if a suitable candidate is found.

In your cover letter, please tell us:

  • About your relevant experience
  • Your understanding of stomas
  • What skills and qualities you will bring to the role
  • Why you’d like to work for us, and within our support team
  • Where you saw the job advertised
  • Your preference in terms of working pattern

Interviews will take place at our office in Winnersh or virtually. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.

Trustee with Fundraising experience

We are looking for a Trustee with fundraising experience to join our charity.

We are a wonderful established national charity supporting people living with any type of stoma. Our volunteers are essential to our work and being a not for profit in these times is challenging, we need individuals that want to serve as a trustee to help grow and govern our charity. It  is an excellent way to support a cause you feel passionately about, a trustee role also gives you that opportunity to give back and make a difference at a strategic level, bringing your expertise and knowledge to support us and help us reach our vision – of wanting to live in a world where having a stoma presents no obstacles and carries no stigma. The trustee role is also about your development too , in strategy, governance, leadership, business and risk management.

You don’t need any previous trustee experience, just time, passion and relevant insight into fundraising.

Please see the Job-Pack for more information.

To apply

If you are passionate about making a difference and being part of an amazing team, and you have the time and dedication to serve our charity as a trustee, please send your CV and a brief statement of interest to joinourteam@colostomyuk.org. If you would like to discuss the role, you can call Libby Herbert, CEO, on 0118 228 1377. In your cover letter, please tell us:

  • About your relevant experience
  • What skills and qualities you will bring to the role
  • Why you’d like to volunteer for us.
  • Where you saw the job advertised

Interviews will take place at our office in Winnersh or virtually. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.

Equal Opportunities

We are committed to creating a diverse and inclusive environment where everyone feels valued. As part of this commitment, we ask all applicants—whether applying for a paid position or a voluntary role—to complete an Equal Opportunities Monitoring Form. You can download the form here.

This form is completely anonymous and separated from your application. The information you provide helps us monitor who is applying to work with us and ensures our recruitment processes are fair and inclusive. It will not affect your application in any way.

Thank you for helping us build a more inclusive organisation.

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