Our promise to you

Colostomy UK is committed to respectful, open, honest and accountable fundraising. The Fundraising Regulator sets and maintains the standards for charitable fundraising. For further information, including their complaints procedure, click here.


As we are dedicated to delivering a high standard of service to everyone who engages with us, we are keen to hear should we ever fall short. You can provide feedback by calling us on 0118 9391537, by e-mailing us on info@colostomyuk.org, or by writing to us at:

Colostomy UK, Enterprise House, 2nd Floor, 95 London Street, READING, RG1 4QA

We will acknowledge and provide an initial response to your feedback within 10 working days of receiving it.

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