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A New Chapter: Finding Purpose Through Volunteering

At the age of 34, Tracy underwent surgery for the formation of an ileostomy after living with ulcerative colitis for eight years. For her, the surgery was a turning point — a positive outcome that allowed her to embrace life fully and without limits.

Since her operation, Tracy has achieved so much. She went to university to complete her nurse training and later returned to qualify as a district nurse. She has watched her four children grow into incredible adults and celebrated the arrival of six wonderful grandchildren. Alongside her husband, she has enjoyed holidays both in the UK and abroad, and now, in retirement, she looks back with gratitude on a life that her ileostomy never once held her back from living.

But Tracy is also mindful that not everyone’s experience of stoma surgery is as positive. Her mum, for example, underwent surgery at the age of 87 to form a colostomy following a bowel cancer diagnosis. She has found the adjustment difficult, and although Tracy has been there to support her, there are times when she struggles. This has given Tracy an even greater understanding of the challenges others may face — and the importance of support and compassion along the way.

When Tracy retired from her nursing career last year, having achieved a senior role in the community, she knew she wanted to continue helping people in a different way. Volunteering with Colostomy UK was the natural choice. Earlier this year she joined the helpline team, offering a listening ear and signposting callers to the information and support they need.

The role has been deeply rewarding, and with Colostomy UK’s assistance, Tracy now plans to establish a local support group. She recognises how valuable it is for ostomates to have a safe, welcoming place to meet without fear of judgment — somewhere to share, to laugh, to learn, and to offer encouragement.

Tracy often reflects that our lives are made up of chapters. For her, this new chapter is about giving her time to support others — something she has always strived to do throughout her nursing career and personal life. Now, in retirement, she feels a renewed sense of purpose: to stand alongside others on their journey and help ensure that no one with a stoma feels alone.