Unlocking Choice
Your care. Your voice. Your choice.
People living with a stoma should feel informed, involved and confident when it comes to decisions about their care.
We're here to help you understand your rights, explore your options and feel confident speaking up about what matters.
Because every stoma journey matters
Choice Gives You Control
You have more choices than you might think. Understanding your options can help you feel informed, confident and in control of your stoma care.
Your Rights
You have the right to be involved in decisions about your care and treatment.
Your Products
Find products that fit your body, lifestyle and support your comfort.
Your Delivery
Choose who delivers your prescriptions and the service you receive.
Your Voice
Speak up if something isn't working. Your voice makes a difference.
Finding The Right Products
The right products can make a huge difference to your comfort, confidence and quality of life.
- Leaks, sore skin and discomfort aren't something you should simply live with.
- Talk to your Stoma Care Nurse if something isn't working.
- Review your products regularly as your needs change.
- Decisions should be made together with your healthcare professional.
- If more than one product is suitable, you should understand the options available.
You Have More Choice Than You Think
If you're unhappy with your current dispensing appliance contractor, switching is usually simple. You can often continue using exactly the same products while enjoying a service that better meets your needs.
Your Current Provider
- Prescription ordering
- Deliveries
- Communication
- Customer service
Switch Provider
Contact the provider you'd like to move to. They'll usually organise the transfer with your GP for you.
Better Service
- Reliable deliveries
- Helpful support
- Easy ordering
- Same products if you wish
Changing provider doesn't mean changing your products.
If you're happy with the products you're using, your new dispensing appliance contractor can usually continue supplying exactly the same products.
Thinking about changing products too? Speak with your Stoma Care Nurse first so you can explore the options together.
View Helpful Resources
Your care.
Your choice.
Your voice matters every step of your stoma journey.
Unlocking Choice Starts With You
Every person living with a stoma is different. The best decisions are made when you feel informed, listened to and involved.
- Talk openly about any problems you're experiencing.
- Ask whether another product may suit you better.
- Discuss your daily routine and lifestyle.
- Review your products regularly.
- Remember that your opinion matters.
Helpful Resources
Everything you need to help you understand your options, prepare for appointments and make informed decisions.
Preparing For Your Appointment
Tips and questions to help you get the most from every appointment.
Download Guide →Choosing The Right Pouch
Learn about different pouching systems and choosing what works best.
Read Guide →Product Manufacturers
Find out more about manufacturers and available products.
Download →Know Your Rights
Understand your rights when making decisions about your care.
Download →
Help us unlock more
Donations enable us to empower people to understand their rights, explore their options and make informed decisions about their care.
Every donation helps us continue creating trusted information, campaigning for better support and ensuring everyone living with a stoma has access to the knowledge they need.
Donate today
